Customer Testimonials
The friendly staff made my purchase an easy and fair car buying experience. I would recommend Auburn Genesis.
Love to buy cars here and we love Rob Rey as our salesman! Always love to refer people to Hyundai of Auburn
Process was easy, quick and enjoyable. Very glad I was able to get in there and get my new vehicle without any issues.
Allen Turner Hyundai was an amazing dealership down from the amazing helpful staff. They greeted me with open arms and helped me tremendously. My salesperson was outstanding he listened to every single word and catered to every need that I had and they are very friendly and patient and understanding when it comes to children also. The facility was clean, they offered cold drinks, snacks and water. I will definitely recommend everyone that I know to check out this dealership.
This is my second vehicle that I have purchased from Nancy Barron. I have also dealt with John. Those have been very helpful in buying my vehicles. I would recommend this Hyundai dealership to anyone and I would recommend Nancy Barron to help them in buying the right car.
I don't think the dealership gives the best deal it can. Be honest with your customers.
Very professional and easy to understand! He is not pushy on things they try to add on. He respects your decision which is nice.
I had an amazing experience working with Airion while upgrading my vehicle. Airion is actually a childhood friend, so when I reached out to him, he was just as friendly, professional, and helpful as I remembered. He took the time to listen to my needs and understood how important it was for me to find a reliable vehicle for both myself and my daughter.
Throughout the entire process, he answered my questions, kept me informed, and made everything stress-free. I never felt pressured, and he genuinely cared about helping me find the right vehicle for my family. Thanks to Airion, ... Read More DealerRater - Jun 14, 2026
Integrity. Honesty. Foundations necessary in building and maintaining trust. I commend David Ray for setting the tone and living those values. I recently purchased a gently used truck and one week later the AC was not working. Closer examination revealed a condenser leak. Rather than tell me it wasn’t covered (no warranty) David decided the issue might have been present prior to my purchase. And he went a step further by ordering the repair and charging me exactly ZERO. Class move earning my respect. Sawyer Munsch was a pleasure to work with. Great communications throughout the entire process.
Nancy was great to work with and with price on my request she made it happen. thank you
They were very knowledgeable and helpful, Nancy was very straightforward and patient throughout the whole process
They made me feel appreciated and it was very comforting in knowing I made the right decision.
My 3rd time purchasing a vehicle here. Everyone I worked with was very knowledgeable, friendly, and helpful! 5 stars all around!
Brandon was awesome! He really does all he can to help his customers. Thank you, Brandon!
I've worked with Rob Ray Jr for 3 years now. Every single year it's been an absolutely pleasure working with him. Extremely professional and knowledgeable. Despite the dealership not having the vehicle I wanted, I wouldn't look elsewhere and go straight to Rob. Exceptional service!
Great customer service. Scott was very helpful and knowledgeable of the vehicle I was purchasing. I definitely recommend Hyundai of Auburn to anyone looking for a new vehicle with no pressure to purchase.
I told Brandon right from the front what I was looking for and my max budget. In stead of maxing out my budget he found me the perfect car for my granddaughter. Even though it was 6500 less than my max. He listened to my specific needs and put me first. Hold on to him.
I had a good experience with Hyundai of Auburn. Rob Ray was very professional and helpful.
Great experience from start to finish. Grant was very helpful and knowledgeable during the whole process
Everybody we came in contact was great! Rob made it so easy for us and was so informative. He took time to show us all about our Palisade after the purchase. We were also very pleased with the finance person. John Karastury. I appreciated that they took time to find a competitive rate for us.
My family has bought 4 of our last 5 vehicles from Rob Ray at Hyundai of Auburn. I recommend him to everyone now.
It was a great experience! Scott was friendly and professional. Seamless experience getting in / out!
My experience with Allan Turner Hyundai of Auburn was outstanding. Rob Ray and Juan Martinez are #1 in my book. Thanks for the awesome treatment, this dealership is my go to for Hyundai purchase’s.
We had a great experience getting our new 2026 Hyundai Santa Fe! Highly recommend Robbie Ray!
We are extremely confident in Rob Ray. He is very friendly and very interested in getting to know what his client’s need. The whole staff are very helpful and that is why we continue to go back each time
Great customer service, no hassle with a fair price. I was very happy with my purchase.
Brandon and Juan are Two of Your Top employee's' These two worked out a plan for Me to get the truck I wanted. I am super pleased with my truck and certainly with Brandon and Juan Its a Great Day. Thanx Hyundai
We had exceptional service throughout the process of purchasing our new Hybrid Hyundai Palisade Calligraphy. I even had to go back to retrieve something from my trade-in and they were helpful with resolving that as well. Brandon explained everything on my new vehicle in a manner I could explain and I was up and going quickly with all the features.
Brandon was great! Very knowledgeable and personable. Enjoyed working with him. Hopefully my follow up visits for services will be just as pleasant.
Extremely pleasant. Efficient. Hospitable. Rob Ray was very helpful with the process. Would recommend to anyone.
Grant was great and the purchase of our new Santa Fe was a wonderful experience!
Rob was a great guy to work with. He took good care of me when I went back.
Finance manager explained everything to the tee. What I mean by that he explained in terms I could understand not talking over my head. If he saw a look on my face that he saw that I did not understand he explained in a way that I would. The sales man made me, my mom,and my father very comfortable and relaxed throughout the process
Sawyer was the best salesman I've ever experienced. This dealership's willingness to work with me was exceptional as well!
The entire process was made super smooth by the great staff at the dealership. Brandon is sought out to help everyone in our family with their vehicle purchases. We drive the extra miles to Auburn rather than shop locally because of Brandon's service.
AJ has sold us 2 cars now. He is always very helpful. He was a tremendous help when we were looking for my daughter’s car. We called him and told him what we was looking for and in what price range and he had some options for us when we got there.
The staff at the dealership was great. They were kind and considerate and met all my needs.
This is the second car I have bought from Rob Ray! He makes the process simple and pleasant.
Said I would be there at 9am nothing was done still took over 3 hours
Fantastic and smooth experience! We were able to get set on a vehicle that met our needs and fit within our budget! Thank you Rob Ray and Hyundai of Auburn!
I was not expecting the incorrect OTD price I was quoted prior to the visit.
AJ is the best sales guy ever i met when i buy car. I had problems with my financing, however, Juan and AJ was trying their best to accomplish my demand. I'm fully satisfied until now. I'd like to suggest my friend to have a chance to purchase with AJ. I'm now planning to buy my 2nd car also from AJ. used one.
This dealership is AWESOME, very professional and friendly. Rob Ray truly deserves more than 5 stars, he came highly recommended by my sister Sabrina Spinks. I couldn’t have had an easier process when buying a truck. I will definitely be back and I’ll be looking for Mr. Rob so don’t you go anywhere!!
We love Hyundai of Auburn. We have purchased 4 vehicles from this dealership. Nancy is the best salesperson. We will not go anywhere else. Juan was amazing to work with on the financial side. The staff at Hyundai are friendly.
Be extra cautious when buying from this dealer!
Kevin was friendly, helpful, and spent a lot of time assisting me with the purchase and financing. I appreciate his effort as a salesperson.
Unfortunately, the overall dealership experience was disappointing. I had an appointment scheduled with Mr. Rob, but he was not available, and the process was handled by Kevin. The vehicle had visible dust and about 45 miles on it before the test drive. After the car was washed and the paperwork was completed, I noticed a dent. I was told it would be repaired, but after multiple follow‑ups over ... Read More DealerRater - Apr 3, 2026
Professional and honest Eager but not pushy Great experience felt heard and valued and accepted
my salesman was named Grant and he was very helpful. We were very well satisfied.
He was very attentive and listened to my wants and needs. He was very helpful throughout the whole process.
Very professional and easy to work with. Nancy values your time. Process was one of the best car buying experiences I have had.
Rob was great to explain everything to me and help me to understand the process.
Sawyer at Hyundai of Auburn is who you need to ask for! Great buying experience!
Airion was awesome! He was very patient with his time to answer all of our questions about the vehicles we were looking at. He went out of his way to make our car buying experience as enjoyable as possible. I will refer all of my friends to Airion "AJ" and to Hyundai of Auburn.
He was very kind and explained the entire process in detail, making it easy to understand from start to finish.
They did a great job! They made the experience of buying a car easier than I expected.
Brandon was very patient and open to answer all my questions. He ensured I was getting what I asked and can't complain about the deal and car I got. The rest of the staff was great also, the whole process was super smooth.
Good experience. Previous review of Brandon great. Experience. Answered all my questions, very helpful, wish all salespeople were like him
Nancy was super easy to work with and made the car buying experience enjoyable. We have been Hyundai of Auburn customers, along with our families, for over 10 years and will continue to be in the future.
Everybody was super helpful and polite to my husband and me. This was our first time purchasing a car, and we had several questions. They were super patient and thoroughly explained everything to us.
Brandon went above and beyond to assure we were able to get the vehicle we were interested in. It was an easy, painless process. We appreciated Brandon and the rest of the staff we came in contact with!
I just tried to buy a car. Treated very unprofessionally, lied to, and called unreasonable bc they messed up, and acted like i was to blame.
Grant Lerude was real easy to deal with and the process was relatively painless and quicker than we expected
Nancy was awesome ! I highly recommend this dealership and Nancy . I have purchased numerous vehicles in the past 25 years and Nancy without a doubt was the best salesperson ever !
Everyone involved was pleasant to deal with and best of all, prepared and easy to deal with.
The treatment I recieved at Auburn Hyundai was outstanding. No one could have been nicer or any more well informed than Rob Ray. Courtesy and kindness are his middle names. He went far out of his way to be sure that all my bases were covered. He's #1 in my book.
The process of buying a new car was super easy. The staff was very helpful.
The team that helped my daughter and myself get financed were the best. Kavin and the finance guy worked a miracle because my issue was quite complex but they went over and beyond taking good care of use both. I look forward to working with them in the future.!
Great staff and offer really good deals. Made the whole experience a breeze. They really came through for me.
If you come in with your financing that is what they should use not redo the same institution
Always a good atmosphere to be in when you have a friendly and helpful car buying consultant like Nancy Barron.
Very professional staff who took time to listen to my specific needs! I Highly recommend!
This is our 5th vehicle we have bought from Hyundai of Auburn for our family. Scott Wilder found the car we were looking for and saved us money in the process. He is great to work with and has even better customer service!
Jackson and Scott are a phenomenal team and run an incredibly stream lined process. They are both kind and knowledgeable and make yiu feel very comfortable through the whole process. I hope I never have to buy a car without one of them again!!
Brandon was awesome! Very knowledgeable and listened to our needs. Jon got us in and out of the financing in under 20 minutes.
Very nice dealership with member and good price with financing. I recommend this dealership any new cars
He is so kind and so fast. He understood what I wanted and provided it without any inconvenience.
Very good dealership, even better representative in Brandon Bullard. Brandon delivers on everything possible and is very friendly, respectful, knowledgeable, and professional. This is the second vehicle we have bought from him and will consider a third when time comes. I have grandchildren that will need transportation to the University of Alabama!
Excellent service. Nancy is the person you want to see when you are in the market for a new vehicle. Once you pick the vehicle you want, Juan will guide you through the process. He is an absolute professional.
I have never been too fond of dealerships because they often wasted my time. That said, I never felt that way dealing with my Sales Rep, Robbie Ray. I have worked with Robbie to purchase three vehicles, and he has been straightforward and personable. I should add that the service department is excellent as well.
Very kind and considerate people. The experience was amazing and I would definitely buy a vehicle here again.
Buying a new vehicle can be a very stressful task. Our experience at Hyundai of Auburn with Nancy and Juan was actually very pleasant. That wasn't initially expected before we arrived but we left relaxed and pleased with our purchase.
Kavin is the best dealer in Auburn. His service is always perfect. He satisfies every need.
They offer great customer service and they was willing to help you in anyway, they could to solve any problems for you to make sure you left in the vehicle you want it
After deciding to purchase a car, I was left waiting to sign papers for an hour despite having an appointment and was only waited on when I said I was going to leave. Then my car needed to be brought back for an inspection (which should have been done prior to the final purchase) and I was promised my car would be brought back to me at a certain time and I got it 2 hours late. And only got it then because I had to go pick the car up at the dealership rather than it being returned to me ... Read More DealerRater - Jan 10, 2026
Grant Lerude was the best salesman! He made our car buying process a breeze. We highly recommend Grant!
They took great care of my son when buying his first car. They were honest and gave him a great deal.
Worked exclusively with Grant Lerude. Very knowledgeable about the Santa Cruz, and professional throughout the process from the initial introduction and to putting the keys in my hand. I would gladly ask for Grant for my next purchase from Hyundai of Auburn and recommend him for your next purchase. Jon handled the back-office paperwork, closing and financing. I found him to be "spot on" and efficient in the settlement process. Overall, I would say this vehicle purchase from Hyundai of Auburn had to be the easiest and simplest car buying transaction that I have experienced.
Brandon is an incredible salesman. We always go to him for all our car needs. Will definitely come back to Brandon again for future car needs!
I had the most AMAZING experience and the customer service was phenomenal. Keep up the good work!
This is the fourth vehicle that we purchased from this dealer. Brandon Bullard is the best!
Rob Ray did an excellent job explaining everything and I really appreciated how passionate he was about getting the price I requested. He even provided the pricing after work hours by contacting me directly, which made me feel comfortable and confident in choosing the right car. His dedication truly stood out.
However, my experience with the finance department was disappointing. I understand that the finance side needs to make money, but Juan’s approach was far too obvious and uncomfortable. The loan term was changed without clear notification, and the focus was heavily placed on monthly payment rather than transparency. ... Read More DealerRater - Dec 19, 2025
Grant did a fantastic job and would recommend him to people looking for cars in the future.
The process was included professionalism, excellent communication and a seamless experience. I'd recommend this dealership to everyone.
The employees were top notch. Nancy and Jon were great and they went above and beyond to get me what I wanted and to answer my questions. They still take time to help when I call with questions This is my third vehicle I have bought from Nancy. She’s a sweetheart and also knows her Hyundai vehicles.
Airion was very nice and answered all of our questions. He showed us several vehicles before we decided on the Palisade. Very patient with us and not pushy.
My experience with this dealership was great. It went very smoothly and had no problems at all!
I recommend Hyundai of Auburn to everyone who is looking for a great car at a great price! The people are just as great as the cars, too! Thank you to everyone who helped me with my Kona!
I’ve had consistently, excellent experiences with Hyundai of Auburn, and once again they delivered top-notch customer service. Rob Ray, is an outstanding salesman, he is very knowledgeable, professional and genuinely focused on making the process stress-free. He always takes the time to answer any questions I may have had. If your looking for a dealership and salesman that take the extra steps to ensure you are getting the most out of your deal, choose Hyundai of Auburn.
During the purchase of my new 2025 Tucson, everyone was helpful, informative, available, patient with us and so overly friendly. Felt right at home with the absence of “high pressure” sales pitches. Would recommend this dealership to anyone who would/will consider a Hyundai….my favorite “make” for 20 years now.
We enjoyed our experience. Staff was friendly and very helpful. We are loving our new Palisade.
My experience here was very pleasant. Everyone was very nice and helpful. I will definitely recommend them. Sawyer did a great job!!